FAQ

Customer Service

Please reach us at contactmossandsun@gmail.com

Usage

Instructions on how to use products can be found on the attached label. But feel free to contact us if you have additional questions! It is also wise to ask your local Pharmacist for any questions you may have and possible interactions if you’re taking additional medication.

Shipping

A shipping estimate and order tracking number will be rendered an hour or so after purchase.

United States vs International Shipping

 Unfortunately, not all products are available overseas. Please be sure to search for the “Only available in the United States” in the description section. You will also run into issues when checking out if a US only product is in your cart. Apologies for not being able to service all of our friends. 

Return policy 

We accept returns for any product purchased in the last 30 days. Please note that products with a quantity of 30 e.g our supplements, must contain product within the container.

Sooo…this isn’t what I ordered 

Our apologies! Please Reach out to us with your order number and we will get in touch with you concerning next steps.

 

Payment Methods

We accept all major credit cards.

 

How long do Shipments take

Our orders may take 5-10 business days to arrive.